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| Developing People | Resources
Resources
Customer Service: We all Run Call Centers-Customer Service Issues
To some extent most businesses function as customer service call centers. Where else will customers go for service when face-to-face contact is not feasible?
Book: The Emotional Intelligence Quick Book by Travis Bradberry & Jean Greaves
Click here for a link.
Book: TopGrading by Bradford Smart
Click here for a link.
Hill Country HR Group Documents
Important documents for the Hill Country Human Resources Association
 
 
 
 
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