The Solution to All Your Feedback Needs
Expert Service
Powerful
Customizable
Brought to you by:
The Center For Success (.com)
614 S Washington St
Fredericksburg, TX 78624
info@TheCenterForSuccess.com
830-997-5110
20/20? Insight is a registered trademark of Performance Support Systems, Inc., Newport News, VA
Windows XP, MS Outlook, MS Word, Excel and PowerPoint are registered trademarks of Microsoft Corporation.
Why choose our company for all your survey needs?
You have many options when selecting a provider to use for gathering feedback about individual, team and organization performance. There are three important reasons why our firm, using 20/20 Insight GOLD technology, is your best choice.
1. EXPERT SERVICE
Feedback is our specialty We have the experience and expertise to handle all your feedback and survey administration needs. We take time to find out exactly what you need, and then we create the survey according to your specifications.
v Save valuable internal staff time for other priorities
v Get efficient and very cost effective services
v Relax, knowing that all feedback is kept confidential and stored securely off-site
v Make it easy and fast for participants with an Internet connection to access their assessments from anywhere in the world
2. POWERFUL
Our software contains everything you need - for everyone involved in the feedback process:
v More than 1,200 items in a massive library ? easily customized ? or we can incorporate your competencies
v Approximately 300 survey items in leadership categories. Each one has an associated document for the learner that contains:
- What a low rating in this item might mean
- Specific recommendations for improving in this area
- Recommended resources
v Ability to not only collect open-ended responses at the end of the survey but also get optional explanatory comments for each item rated, providing extraordinary coaching and personal growth material
v Dozens of powerful reports can be generated. Compare previous to current results to measure improvements. Produce consolidated reports with summary data for the entire organization.
v A 31-page booklet and online performance analysis tool for each feedback recipient to help them create and implement a personal development plan
3. CUSTOMIZABLE AND FLEXIBLE
We can tailor almost any aspect of a feedback project ? add your competencies, use or modify ours ? or any combination. With this unprecedented flexibility, we can provide many different types of surveys for your organization. A few examples:
v All ?soft-skills? training to provide a baseline of behaviors, feedback to participants and measurable results to management
v Leadership and individual skill development
v Needs analysis
v Team and organizational effectiveness
v Climate surveys and customer feedback
Why Feedback?
The Reality:
People need feedback.
Most people have ?blind spots.? They don?t see themselves as others see them. For this reason, they often don?t understand the impact their actions have on others. Although well-intentioned and hard-working, they may be the only ones who don?t know they are causing problems. Feedback is essential for them to improve their performance.
People who take a professional attitude toward their work want feedback. They want to know what?s working and what isn?t. They want to be part of solutions, not the cause of problems. They don?t like having blind spots, and they want to know how to improve.
The Challenge:
People rarely give and receive feedback.
The problem is that most people don?t know how to affirm each other?s strengths, and they find it uncomfortable to confront each other directly about performance issues. They often find it easier to bring these things up to fellow team members, so the individual who needs the feedback never hears it. Also, when someone gets feedback from only one person, there?s a tendency to discount the feedback as just a single opinion?whether the feedback is positive or constructive.
How can your organization encourage people to give and receive valuable feedback so they can perform at their best?
The Solution:
20/20? Insight GOLD empowers the feedback process.
People need an efficient, confidential and anonymous vehicle for giving feedback to each other. State-of-the-art software can simplify the process of collecting multi-source (360) feedback for anyone in your organization.
20/20 Insight GOLD is the world?s most versatile feedback tool. With this system, we can set up surveys to collect virtually any type of feedback?ideas, opinions, impressions, ratings?from any number of people about the performance of an individual, a team or even your organization as a whole.